At Workouzia.store, we are committed to delivering your purchases quickly, securely, and transparently. This policy outlines our US shipping practices, order handling, estimated delivery times, payment options, and how we manage your information.

1. Location

We ship from:
12001 Sycamore Station Pl, Louisville, KENTUCKY 40299, United States

2. International Shipping

We do not offer international shipping at this time.

3. Shipping Fees

Shipping is free, including to Alaska and Hawaii, and there are no additional charges applied to any orders.

4. Shipping Methods

We use standard shipping carriers such as USPS, UPS, or FedEx, depending on the destination and product type.

5. Cut-Off Time

Orders placed after 5:00 PM EST will be processed the next business day.

6. Time Zone

All order processing and shipping times are based on Eastern Standard Time (EST).

7. Shipping & Delivery Estimates

  • Processing Time: Within 1–2 business days
  • Transit Time: 3–5 business days
  • Estimated Delivery Window: 4–7 business days

8. Order Tracking

Tracking details will be emailed once the order is shipped. You can track your package using the tracking number provided.

9. Return and Refund Policy

  • Returns: Accepted within 30 days of delivery
  • Refunds: Processed within 7 business days after receiving the returned item

10. Shipping Issues

  • Incorrect or Damaged Items: Report within 24 hours of delivery
  • Lost Packages: Report if not delivered within 10 business days from the shipping date

11. Order Modification & Cancellation

You can modify or cancel your order within 24 hours. Once the order is in transit, it falls under our Return & Refund Policy.

12. Delays and Exceptional Circumstances

In the event of delays due to weather, carrier issues, or other exceptional circumstances, we will keep you informed via email.

13. Contact Information

For any shipping related concerns or questions:

Business Name: WORKOUZIA LLC
Phone: +1 (502) 742-4066
Email: support@workouzia.store
Address: 12001 Sycamore Station Pl, Louisville, Kentucky 40299, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST